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Terms of Service

Oqera

Effective date: [[EFFECTIVE_DATE]]

1. Who we are

Oqera ("Oqera", "we", "us") is operated by [[LEGAL_ENTITY_NAME]], registration number [[ENTITY_REGISTRATION_NUMBER]], registered at [[REGISTERED_ADDRESS]]. Operator country context: Kazakhstan.

Contact: [[CONTACT_EMAIL]]

These Terms govern your use of the Oqera platform at https://oqera.org (the "Service"). By using the Service after invitation, you agree to these Terms. If you do not agree, do not use the Service.

2. What the Closed Beta does

Oqera coordinates AI work through one AI-CEO, specialized Rooms and defined workflows. The six initial teams are Customer Discovery, Product Decisions, Founder Sales, Market, Content Engine and Marketing. Literal Custom Rooms are available within the stated resource limits. You provide the task and inputs; the AI-CEO may coordinate enabled teams through controlled typed workflows, review their results and ask for your input. Required human decision checkpoints remain under your control.

The Apps catalog is available. Connection, OAuth setup and authorization for an external action are separate steps. This Closed Beta does not enable arbitrary generic dispatch, Engineering presets, unattended schedules/status/webhook triggers, email sending, CRM writes or publication without the required permission and review. Founder Sales follow-up drafts remain unsent.

3. Your AI provider credentials (bring-your-own-key)

The Service does not include AI model usage. You must supply your own credentials for a third-party AI provider. Provider and model compatibility must be confirmed for your setup. The Closed Beta includes no managed inference credits or AI trial.

Accordingly:

• You are solely responsible for all charges billed to you by your AI provider, including charges arising from agent activity you initiated, misconfigured agents, or agents that consume more tokens than you anticipated.
• You are responsible for complying with your AI provider's own terms of service.
• We do not resell, subsidise or guarantee availability of any AI provider.
• We store your credentials encrypted at rest and use them only to execute the runs you initiate. See the Privacy Policy for detail.

We provide no cost controls or spend guarantees for your provider account. If you require a hard spending ceiling, configure it with your AI provider directly. This is a material limitation, and you should not use the Service if you cannot accept it.

4. Accounts

Admission is limited and subject to manual founder review. Submitting an application does not create an account or grant access. Approved applicants are invited and must authenticate; authentication alone does not authorize beta access.

You must provide accurate application and account information and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old, or the age of majority in your jurisdiction, whichever is higher. Keep your invited account credentials private.

Notify us at [[CONTACT_EMAIL]] promptly if you believe your account has been compromised.

5. Closed Beta access and costs

Approved participants use the initial catalog without an Oqera payment or subscription. Resource and workflow usage limits still apply. Paid billing, checkout, Oqera plans and managed AI credits are not offered in this Closed Beta.

Your chosen AI provider bills you directly for model usage under its own terms. Oqera does not collect that payment or refund provider charges.

6. Acceptable use

You may not use the Service to:

• break any applicable law, or infringe anyone's intellectual property or privacy rights;
• build or run agents that send unsolicited bulk messages, scrape services in violation of their terms, conduct unauthorised security testing, or attempt to access systems you do not have permission to access;
• generate content that sexually exploits minors, incites violence, or facilitates serious harm;
• attempt to circumvent beta access or usage limits, security controls, tenant isolation, or the sandboxed agent runtime;
• resell or provide the Service to third parties as your own product without a written agreement with us;
• deliberately overload shared infrastructure, or run workloads whose purpose is to consume capacity rather than perform your own work.

You are responsible for the instructions you give your agents and for what those agents do as a result. Agents act with the permissions and tool access you grant them. This beta does not enable unattended actions in external systems.

We may suspend an account that we reasonably believe is breaching this section. Where practical and lawful we will notify you first and give you an opportunity to fix it; where the breach is serious or ongoing, we may suspend immediately.

7. Your content and our service

7.1 You own your content

You retain all rights to the data you put into the Service: business knowledge (canon), task boards, workspace files, agent configurations and run outputs ("Your Content").

You grant us a limited licence to store, process and transmit Your Content solely to operate the Service for you — for example, to pass task context to your AI provider so an agent can complete a run. This licence ends when you delete the content or close your account, subject to the retention period in the Privacy Policy.

We do not use Your Content to train AI models. We do not sell it or share it with third parties except the sub-processors listed in the Privacy Policy.

7.2 AI output

Output produced by agents is generated by third-party AI models from your instructions and context. AI output can be wrong, incomplete, biased or fabricated.

Do not rely on agent output for legal, financial, medical or other consequential decisions without independent human review. You are responsible for verifying output before acting on it, and for any decisions you take based on it. We make no warranty that output is accurate, non-infringing, or fit for any purpose.

8. Availability and support

The Service is provided on an "as is" and "as available" basis. We aim for high availability but do not offer a contractual uptime guarantee unless one is stated in a separate written agreement.

We may perform maintenance, and will try to schedule disruptive maintenance outside peak hours with advance notice where practical.

Support is provided by email at [[CONTACT_EMAIL]] on a commercially reasonable basis.

9. Limitation of liability

To the maximum extent permitted by applicable law:

• We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunity.
• We are not liable for charges billed to you by your AI provider, however they arise, including charges caused by agent behaviour, misconfiguration, or a defect in the Service.

Any liability limitation for this unpaid Closed Beta requires the publication review recorded in [[LEGAL_REVIEW_CONFIRMATION]] and must comply with mandatory applicable law.

Nothing in these Terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, you have statutory rights that these Terms do not affect.

10. Indemnity

You will indemnify us against third-party claims arising from your use of the Service in breach of these Terms, from Your Content, or from actions taken by agents you configured and ran — except to the extent the claim arises from our own breach or negligence.

11. Termination and data requests

We may terminate or suspend beta access for material breach of these Terms or if required by law. Revoking access does not itself delete existing data.

Account closure and data deletion process: [[DATA_DELETION_PROCESS]]

Data export process: [[DATA_EXPORT_PROCESS]]

Retention after account closure: [[RETENTION_DAYS]] days. See the Privacy Policy.

12. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days' notice by email or in-product notice before they take effect. Continued use after the effective date constitutes acceptance. If you do not accept a material change, you may stop using the beta before it takes effect and use the closure process described above.

13. Governing law and disputes

These Terms are governed by [[GOVERNING_LAW]], and the courts of [[COURT_JURISDICTION]] have exclusive jurisdiction — except that if you are a consumer resident elsewhere, you retain the protection of mandatory consumer law of your country of residence and may bring proceedings there.

Before formal proceedings, please contact [[CONTACT_EMAIL]] so we can try to resolve the matter directly.

14. General

If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor in connection with a merger, acquisition or sale of assets, on notice to you.

These Terms, together with the Privacy Policy and any applicable written agreement, constitute the entire agreement between us regarding the Service.